Oct 04, 2010 8:47pm
Verizon Will Refund Up To $90 Million in Wrong Charges
Verizon Wireless is making a bold move that could force an industry trend. The wireless giant on Sunday announced a plan to repay as much as $90 million in refunds to 15 million cellular customers who were erroneously charged for data sessions or Internet usage. The announcement marks one of the largest customer-refund initiatives in telecommunications history.
Oct 04, 2010 12:07pm
Post Tech: Verizon Wireless plans $50M refund
Verizon Wireless admitted on Sunday it had erroneously charged customers for data services they didn’t want and said it would refund more than $50 million to those cellphone users. Verizon Wireless – Business – Customer – Verizon Communications – Federal Communications Commission
Oct 04, 2010 8:57pm
Verizon Wireless has plenty of fees to refund
Verizon might refund as much as $90 million, all because of what it calls a software issue.
Oct 04, 2010 5:08am
Verizon to refund $50 million in “mystery” data fees
For almost a year, the government has been looking into the “mystery fees” that Verizon now admits it mistakenly charged millions of customers. Verizon has finally fessed up to the snafu, and it has agreed to refund tens of millions of dollars to consumers. “We can confirm reports of an FCC investigation into mystery fees that appeared on Verizon Wireless bills costing over 15 million Americans …
Oct 04, 2010 2:58pm
Verizon Wireless To Refund $90M In False Charges
Verizon Wireless has indicated that it will refund approximately 15 million of its customers up to $90 million for bogus data charges.
Oct 04, 2010 5:03pm
 |
October 4, 2010 (1:37) Nearly two years after improperly charging some customers for data packages, Verizon is now providing refunds. But the FCC isn't happy with Verizon's payback plan.
|
Views:
6  2
ratings |
| Time: 01:38 |
More in News & Politics |
Oct 04, 2010 9:19pm
 |
Link to story www.cnn.com
|
Views:
301  33
ratings |
| Time: 03:14 |
More in People & Blogs |
Oct 04, 2010 1:22pm
 |
"Verizon Wireless (NYSE:VZ) said it will pay up to $90 million to about 15 million customers as part of a massive refund program, according to a Fierce Wireless report, as they were mistakenly charged for accessing the Internet on their devices. The company said that many customers complained last year that they were charged $1.99 for mobile broadband access that they did not use. The company said that current customers will receive credits of between $2 and $6 in their October and November bills and former customers will receive refund checks. Verizon issued a statement that said the refund would go to customers without data plans that inadvertently accessed the Internet or initiated data exchanges. SmarTrend is bullish on shares of Verizon Communications and our subscribers were alerted to buy on July 27, 2010 at $28.52. The stock has risen 15.3% since the alert was issued."
|
Views:
1  0
ratings |
| Time: 01:10 |
More in News & Politics |
Oct 04, 2010 9:18pm
 |
Our site bit.ly Verizon is set to refund over 15 million customers with a rebate that is worth a crippling $50 million. Thanks for stopping by everyone. Please leave you comments or opinions about the topic in the comments section below. This is why we do this. Driven by our opinions and yours. Follow us on Twitter bit.ly Friend us on Facebook bit.ly LINKS ========== Original Story bit.ly To find any of the information I talked about in this video please visit any of the links above. Any opinions in this video are our opinions and are derived from the facts and information obtained from the links above. Any of the music in this video was created by us either in whole or with the assistance of sound effects obtained from soungle.com Any background images or textures used in our video masking were created by us or obtained from cgtextures.com Thanks for watching and please subscribe if you like what we are doing.
|
Views:
7 0
ratings |
| Time: 01:41 |
More in News & Politics |
Oct 04, 2010 12:52pm
 |
Verizon refunds customers up to $90 million and that works out to $2 – 6 each customer What was the problem? – certain Verizon flip phones would go to the web browser and that would incur charges. – This would happen to customers who didn't have a data plan. – Sometimes even just pressing the back button on a phone would incur charges. What would happen if they complained – Customers said if you tried to cancel, you were charged $1.99 for Internet access, according to the complaints. – And when customers talked to Verizon about the charge, the company often refused to reverse the charges or discouraged them from blocking the data service on their phones. – The NY Times and The Cleveland Plain Dealer in addition to other media investigated – Verizon decided to refund customers before the FCC forced them to do it. How do the customers get their refund? – Current customers will get their refund this month or next in their bill
|
Views:
0 0
ratings |
| Time: 01:48 |
More in News & Politics |
Jan 01, 1970 12:00am
Verizon to refund $90 million to customers wrongfully charged for data
In one of the largest refunds that a telco has had to deliver, Verizon will refund up to $90 million to 15 million …
Jan 01, 1970 12:00am
Verizon to refund $50 million, may face fine for delay
FCC to possibly ding Verizon for taking so long to reimburse customers for.
Jan 01, 1970 12:00am
Verizon Wireless To Refund Up To $90 Million In Wrongful Data Charges
NEW YORK â Verizon Wireless could pay out up to $90 million in refunds to cell phone customers who were improperly charged for inadvertent Web access or data usage over the past several years. The FCC had asked Verizon Wireless last …
Jan 01, 1970 12:00am
Verizon Will Refund $90 Million to Overcharged Data Users
Verizon Wireless, writing to us this evening, has officially confirmed it will credit 15 million customers with $90 million in compensation for “mistaken past data charges.”
Jan 01, 1970 12:00am
Verizon agrees to refund customers $90 million for wrongful data …
Did you have a Verizon phone sans data plan, but get billed for data anyhow? Verizon Wireless is dropping $90 million to make things right.
Oct 04, 2010 10:18pm
Verizon to refund millions in 'mystery fees'!! http://www.cnn.com/2010/TECH/mobile/10/04/verizon.fees.overcharge.fcc/index.html?hpt=Sbin
Oct 04, 2010 10:17pm
Attention Verizon Wireless customers, you may be due a refund http://nyti.ms/dihCw4 #FCC
Oct 04, 2010 10:17pm
Verizon's refund is just the start of a shakeup in wireless / http://bit.ly/bA4sPI
Oct 04, 2010 10:16pm
Now it's time for AT&T to refund their customers for shitty service! – RT @toledonews: Verizon to give back $90 (cont) http://tl.gd/6b8c25
Oct 04, 2010 10:13pm
Verizon Wireless to Refund Customers Up to $90 Million http://om.ly/wJUC
[...] Verizon Refund [...]
[...] Verizon Refund [...]